A: No purchase is necessary to enter the sweepstakes. You can enter for free, and purchasing products or tokens is not required but does provide additional bonus entries.

Mail in requirements: ______

A: Yes, any purchase from our online store at shop.catsncars.com will automatically grant you two sweepstakes entries for every dollar spent. During checkout, you can also complete specified actions to earn additional bonus entries.

A: Participants must be at least 18 years old or the age of majority in their jurisdiction, whichever is higher, to enter the sweepstakes.

A: The sweepstakes are open only to legal residents of the United States and Canada, excluding Quebec. We cannot accept entries from other countries or regions due to legal restrictions.

A: Winners are verified through a rigorous process managed by a third-party sweepstakes administration company. This ensures compliance with sweepstakes laws and fairness in the selection process. Winners may be required to complete and return an eligibility form, including a liability/publicity release, within a specified period.

A: Winners of car sweepstakes have the option to accept the vehicle or opt for a cash alternative, the details of which will be specified in the official rules for each specific sweepstakes. This option allows winners flexibility depending on their personal preferences or needs.

A: Winners will be notified via email and phone using the contact information provided at the time of entry. Ensure your contact details are accurate and up-to-date when you enter.

A: Our sweepstakes are managed by a third-party company specializing in sweepstakes law compliance. This helps ensure that our promotions are conducted fairly and in accordance with federal and state regulations.

A: The integrity of our sweepstakes is maintained through third-party management, adherence to standard legal protocols, and transparent processes. We ensure that all entries have an equal chance of winning, with winners chosen randomly by secure, automated systems

A: All sales are final. Once an order is placed, your contest entries are automatically submitted to our sweepstakes administration company, and we cannot modify these entries. This policy ensures fairness and compliance with regulatory guidelines for all participants.

A: Yes, we accept exchanges for items that are in new, unused, unworn, and unwashed condition. Customers are responsible for shipping the product back to us. We will send the exchanged item back to you at no additional cost. Exchanges must be of equal or greater value; we do not offer refunds on exchanges that would result in a downgrade in value. Please initiate exchanges within 30 days of purchase.

A: If you receive an item that is damaged or incorrectly shipped, please contact our Customer Support immediately. Defective merchandise needs to be reported within 30 days of purchase for warranty replacement.

A: To arrange an exchange, please send the merchandise back with a printout of the original invoice and any relevant correspondence with Customer Service. Include details of the product you want in exchange and the desired size. Also, attach a screenshot of your order confirmation with your return package, or email it along with your order number to our support email

A: Exchanges are subject to inspection upon receipt of your returned merchandise. We reserve the right to determine if an exchange is warranted based on the condition of the returned items.